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7/31/2017 4:27:24 PM
2942
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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@kell of Kellogs I want to change my steam account linked to my profile but I have to authenticate my old one however, my old one no longer exists and I want to play my Xbox destiny characters on my steam account on PC please help.
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Hi there! You need to authenticate your account in order to deactivate Cross Save or remove any platform accounts from linked profiles. Bungie will not remove any accounts from any profiles. If you have lost access to this account, please contact your platform's support team for further assistance in getting access to it.
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I have not received my name change yet. It says I have used it but I only just got on to change it. Why?
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I cannot get my prime gaming rewards to appear in game. It worked once in November but the ones I’ve claimed this year are not showing up in my rewards history or with Amanda in the tower. I’ve unlinked and relinked accounts (twice) and asked for help in the forums here (twice) with no response. Can someone please help?
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Hey Kell Me and my friend changed our names with the recent update, and had some miscommunication and ended up making our names the same. How can we change this?
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The name change was a one time thing.
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I beat the last part of the campaign on legend and it never gave me my 1520 loot
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You need to beat all missions on legendary to receive 1520 loot.
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Why am I locked out from changing my Bungie name… there was a tweet saying we’d be able too. When I switched to PC I didn’t know I’d be stuck with the auto generated name from Steam (before I had changed it since I was just excited too try my new pc out). I have been DarkBuddha for a very long time & it sucks & is confusing for friends with the random Steam name as my Bungie name. PLEASE HELP
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Hi I just after the last maintenance I lost all my dlc. But I cannot download them again. How can I get in touch with bungie
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Really really help. I came back after a few years. Dont have access to TTK dlc anymore, don't know why. I think that they rearranged the shop. When I go to buy Destiny TTK Digital edition.. (some think I don't remember) it says that I can't cause already own Destiny TTK. Help me please. Ps3 owner
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Cannot unlink Steam account to link it to my new steam that I actually use. Because I do not know the email or password to that old Steam and to deactivate cross save to unlink it I need to -blam!- sign into Steam to unlink and bungie is helpless.
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Edited by Kell of Kellogs: 3/9/2022 6:01:05 PMBungie has does not control the accounts linked to your profile, only you can do this since you are the one who linked them. Bungie does not have our (player) passwords / emails etc. You will need to work with the platform customer support for help recovering the account.
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You're not understanding me, i linked an OLD Steam and I now have a NEW ONE and I cannot deactivate this linked account because I don't have the password and email
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Bungie cannot unlink your accounts since they do not authenticate them, only you can. You will need to contact steam for help recovering the authentication information of your account.
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Hey is there a way I can get bungie to let me play crucible again my wife sucked in the past but now I have better Wi-Fi and a open bag type
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The Bungie forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. Please review the ban or restriction appeal contact form [b][url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction]found here.[/url][/b] [i]Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.[/i] For more information on Bungie's policy regarding bans and restrictions, please review the policy [b][url=https://help.bungie.net/hc/en-us/articles/360049517431]found here.[/url][/b]
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Ok I want to change my name from this ridiculous guardian#### I can not disable cross save because I purchased silver on my only account and now it keeps resetting days to change name!!!!
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Edited by RurouniDante: 3/5/2022 8:55:22 PMThe new download will only let one of my characters to the throne world. When I try to sign on with my other two characters and go to the throne world it kicks me off with an error c e-34878-0 I believe. I have deleted it from my PlayStation and re-downloaded it and I'm still getting the same issues. If someone could help me with this issue it would be much appreciated. I can be reached at [REDACTED]. [spoiler]Moderator Edit: I have removed any personal information from your post to protect you. Please refrain from posting personal information on these forums. Anyone can view the information on these forums. You do not even need an account to view these forums[/spoiler]
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Hi there! Please try disabling HDR.
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IM NOT LYING I HAVENT BEEN ABLE TO PLAY SINCE SEPTEMBRE.2021 12:19:01: Starting BattlEye Service... 12:19:04: Launching game... 12:19:07: Note: File blocks can be ignored if they don't cause problems with the game. 12:19:07: [INFO] Blocked loading of file: "D:\Steam\Wallpaper Engine\steamapps\common\Destiny 2\destiny2.exe". THIS WONT LET ME PLAY THE GAME AND THEIR ISNT A SINGLE WAY I CAN FIX IT. GOOD TO KNOW I SPENT OVER 100 DOLLARS ON THE NEW DLC AND CANT DO WORLDS FIRST. IF YOU HAVE ANY SUGGESTIONS LMK.
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FEEL FREE TO ASK >>!!! WHERE* my game is bugged after witch queen many mission and quest cant be completed and especially with the reshape quest i waist all my resorces which i need weeks to gather and no result the quest is bugged. so many problem disappointed.
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@destiny 2 @bungie #Help
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Hello, I unfortunately misused my cross play enable because I thought I lost my stuff from PSN to Xbox, can I get a second chance? I'm wishing to play with my PSN progress on my XBOX, please?
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You can disable cross save and reenable it yourself. However you will need to wait 90 days before it can be reenabled.
