4 months ago I (among other guardians I'm sure) spend over $25 for a t-shirt that has yet to be received. Many times I have tried to get a response from Bungie about this, but they too are MIA.
So, what's the deal with the t-shirts? I have not, and will not purchase anything from the Bungie store until you all address this issue to us. Hell, I'll take a refund at this point. I feel that the customer service needs some improvement.
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For any inquiries regarding items purchased from the Bungie store, you will need to contact the Bungie store customer service. http://bungiestore.com/pages/customer-service