PSN allows refunds on preorders up to the day before if you speak to customer service(have done it several times), try again...
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Edited by CaptainMericah: 4/12/2017 8:00:44 PMPSN, Amazon, Microsoft Store, and even Steam says that preorders that go longer than 3 months aren't refundable. Crying to customer services isn't a guarantee that you'll get refunded. Good for you for being an expert cry baby apparently. Refund laws also vary by location. Maybe you live in a refund friendly location