I purchased Destiny: The Collection on PS4 and never recieved the preorder bonuses. Is it because I also have Destiny on Xbox One and claimed them there? If you could please point me to an article or something I would appreciate it.
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If you pre ordered the content for your PS4 at a retailer, they would have given you a code with your purchase. If you pre ordered online before the deadline, it would automatically be redeemed. Pre ordering on your Xbox one will not also give you a code for the PS4 content when you purchase. Sorry if I misunderstood your post
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Maybe you haven't downloaded the pre-order bonuses?