Hello,
I have some problems with my microphone on my headset.
Somehow, but headsets broke at the same time with both controllers.
I have 2 mics and 2 controllers. The first mic broke so I went and got the other one, and a minute later the other one stopped as well. I tried with the other controller but that didnt work as well. Neither controllers require an update. The speaker still works on it.
Is this a known issue? Or are both controllers/headsets broken?
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Have you tried Xbox.com?