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11/22/2016 2:30:13 AM
2
Licensing issue for home sharing
Recently we purchased Destiny The Collection and have been having issues with my son being able to access the game. After many troubleshooting calls with Microsoft, I was told that Bungie only allows a single user (the installer) to have licensed access to the game. This is unlike any game I've ever purchased for XBOX, and haven't read this anywhere on the packaging. So, my first question, is this true that only one user on an XBOX gets access to all the worlds? Second question, how do I move the license from myself to my son's account? I don't play the game and would have never installed it on my account if I knew that the license was so limited. In fact, I would have never purchased the game if I knew Bungie so strongly limited the licensing. Please help me get this working b/c I can't take the game back now that the license key has been redeemed.
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1 ReplyEdited by Kell of Kellogs: 11/22/2016 2:34:47 AMPlease note that Bungie does not support license sharing https://www.bungie.net/en/Help/Article/12458 Any questions regarding licenses or the account they are attached to will need to be directed to Xbox customer support as Bungie has no control over licensing. http://support.xbox.com/contact-us
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While logged into the console with the secondary account, go in to My Games and Apps, go on to Destiny, click start and manage game, they've left a 10mb update along with any preorder bonuses in there. So you need to install all of the relevant parts, reload the game and its ready to go
