It doesn't have to be that way for every game. It's all about how you design it.
If Destiny 2 gets it right, end game matchmaking won't be a problem.
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I don't think there IS a "getting it right". Because the content in Destiny that is matchmade suffers from the exact same problems. People quitting. People going AFK or expecting to be carried without participating. People getting kicked from the team in order to deny them rewards that they've earned. So I think this is a human nature problem, and not a matchmaking problem. .... given Bungie's views on this, I think they'd rather have fewer people participating in the end game....but kept it a more positive experience for those who do.....as opposed to wider participation, but having the well poisoned like that.
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Go play Diablo 2s endgame and you'll see how wrong you are. The modern viewpoint is jaded and diluted by games like Destiny, these rushed projects that have more cons than pros. There is a way to get it right. Human reaction is dictated by the mechanics. When the mechanics induce frustration, well...
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Played Diablo 2 off and on for 10 years. ...and NONE of the content in Diablo 2 required the level of team coordination that a Destiny raid or nightfall srike takes. Not even the level of coordination need in Challenge of Elders or even some of Destiny's high level strikes. Human behavior is far too comple to be dumbed down in the way that you've done. Yes, you can INFLUENCE people's behavior in subtle ways by how you present a situation to them. But you will never control it ...and the irony is that---if you want people to behave in pro-social ways-----what Bungie is doing is one of the best ways to go about doing that.
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They are two very different games, I suppose. Almost complete lack of social functions is pro-social? We have mic capability. Cool. I guess you mean in the way we need to communicate during, say, a raid. Communication is always useful, after all. I don't believe, however, a raid couldn't be completed with a team put together with automatic matchmaking. What is a raid team found on LFG but a bunch of random people getting together in search of a common goal? Just because you were invited doesn't mean you'll be good, it only means you were in the right place at the right time. Groups made with LFG still fail (often). The only difference between groups made with LFG and groups made with automatic matchmaking is, groups made with automatic matchmaking will fail more often, because that system will be used more. Advertise any requirement on LFG you want. It will not matter. Any group you make has the potential to fail. And it's not like automatic matchmaking is the only option. A board design could be implemented, one where you are able to type out the parameters and what you'd like, similar to how LFG is now. The difference being you wouldn't need to use the console dashboard to add people to your Friends list. There are lots of things that could be done, but for some reason, none of those things have been done. There is no reason for it other than lack of trying.