I was using the bungee companion app on my iPhone and lost my 385 ghost shell when transferring from my warlock to my hunter. It's hard enough to get 385 gear let alone a ghost shell... please fix this... hours of gameplay are lost if you can't reimburse my ghost. Thank you ahead of time
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Sometimes lost items via the Companion App will reappear in 24-48 hours in either a random character, or your vault. So after a day or two, please check everywhere carefully. I think they go to a "wacky" place in the vault like inventory items or something. Likewise, try resetting the console cache to see if that helps. If it doesn't come back after a day or two, then it's likely gone forever. Bungie's policy is no restoration of lost items or characters, regardless of the cause.