I keep seeing a quest step icon on the Iron Temple. When I go there it leads me to Shiro, but when I talk to him there's nothing. No quest completion. No new quest to accept. I back out and the quest alert icon is still there over his head.
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Hey there, I've seen you're currently working on the mission "A Light in the Dark". This Quest causes Shiro-4 to have a Quest Marker above him for the entirety of the Quest. This issue should resolve itself once you complete that particular Quest.