I realise this is an issue affecting a huge amount of players however thought it was best to register my problem on here too. I pre ordered rise through Game (UK) and have yet to receive my Gjallarwing through my post master. If any Bungie employee could contact me with a solution that would be fantastic, with this being such a widely experienced issue i'm hoping a solution has been found by now.
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Reply to this link. BUNGIE WILL SEE US! https://www.bungie.net/en/Forum/Post/213571197/0/0
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Im also missing the gjallarwing. Got the iron gjallarhorn but no gjallarwing. I got the collectors edition disc. It came with 2 codes, 1 for the collection and 1 for the iron gjallarhorn. Nothing for the gjallarwing. Will they fix my account and give me the gjallarwing? The shop got it right as it was a sealed packet and it came with all the codes. The PSN is working properly so why didn't i get the gjallarwing when i got the iron gjallarhorn? Looks like bungie have screwed up and blaming others for their mistake.
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I'm in the same boat as you, but I bought it through Amazon UK who also stated that Gjallarwing was a pre-order bonus. When I got in touch with Amazon UK, they basically fobbed me off and told me to get in touch with Activision... who told me check the site for answers...
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Hey there, If you are encountering entitlement issues when attempting to access Destiny: Rise of Iron or pre-order incentives, you will need to contact your platforms support outlet for troubleshooting and assistance. [url=https://support.us.playstation.com/]PlayStation Support[/url] [url=http://support.xbox.com/en-US/contact-us]Xbox Support[/url] Additionally, you may need to Restore your Licences: First, please make sure that your Playstation Plus/Xbox Live subscription is up-to-date and active. Next, follow these instructions for restoring your licenses: https://www.bungie.net/en/Help/Article/12181 You may also want to try clearing your console's cache: https://www.bungie.net/en/Help/Article/12539 Hope this helps! [spoiler][i]Death is not The Sickness unto death. ~ Soren Kierkegaard[/i][/spoiler]