{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
9/5/2016 10:38:40 PM
2
Destiny : The Taken King PS4
I purchased The Taken King for PS4 and it didn't activate. It's saying I have it installed but every time I launch any Taken King content it gives me the option to enter code, purchase deluxe upgrade, or purchase the collectors edition. It's really annoying you guys don't have a phone number but I would appreciate some help in getting this activated. I called PlayStation Network support and they told me I have The Taken King for both PS3 AND PS4 (purchased for both) and that the problem is on Activation's end, so activation's website saying you guys are the only ones to support this game (Bungie). PLEASE HELP.
Steps Taken:
1) Delete game and re-download
2) Restore License/Purchases from Settings> PlayStation Network/Account Management > Restore Licenses (did not work, game was closed when I did this, and re-opened)
3) Contacted PSN who told me that I had purchased it, and that it's on you guys.
Thanks in advanced, Just a little annoyed is all.
-
16 RepliesIf you bought it digitally through your console store, did you buy Destiny: The Taken King or Destiny - The Collection? If you purchased Destiny: The Taken King, then you do not have the base Destiny game. If you take a look at the description it says "Requires Destiny." The Destiny base game is no longer available digitally, so you will either need to purchase a physical copy or purchase Destiny - The Collection.
