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Edited by Ivaar: 8/24/2016 11:33:41 AM
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Moments of Triumph T-shirt

I ordered the Mot T-shirt on the Bungie store and paid for international shipping. I have just received a notice fro Royal Mail saying there is an outstanding fee of £11.19 to be paid to release the item. Can somebody explain this? I had no fees when ordering the Nepal T-shirt, so why do I have this happening now where I have to pay a fee for over half the value f the t-shirt Royal Mail said they would hold the item for 18 calendar days, so any help would be appreciated

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  • Thank you all for your suggestions, tried the link and posted and tried twitter too

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    • You will need to contact the Bungie Store regarding all order queries. http://bungiestore.com/pages/customer-service

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    • Edited by TmF1979: 8/24/2016 12:25:28 PM
      [quote]I ordered the Mot T-shirt on the Bungie store and paid for international shipping. I have just received a notice fro Royal Mail saying there is an outstanding fee of £11.19 to be paid to release the item. Can somebody explain this?[/quote] This isn't a #Help issue. #Help is for bugs and technical issues with [i]Destiny[/i] and the app. Having said that.. It's simply a customs/import fee. That happens depending on the value of the shipment as declared by the shipper. There's no way around it. If you want customs to release your package, you have to pay.

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    • Move this to #help. We can't help you here.

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