Latency...not speed. Just wanted to clarify that. I get what you are getting at though. The game only consumes up to around 1mbit of bandwidth in spikes. It usually hovers well below 512kbits in 6-man or lighter content when I've monitored it. In theory, would expect it to hover around 768k or less for 12-man stuff. The problems are an ongoing struggle with our infrastructure in the US. Yes, as a snapshot test we may see low latency to a location, but over time we can track massive spiking and losses that will wreak havoc in twitch gaming. Matchmaking can miss these intermittent issues, and it poses a bit of a challenge to address. Do they maintain a database of reported offenders from the players? Do they track a user's latency numbers over time and build a profile for that player? Do they track our ASN's and compare BGP metrics for matching us up? It's a big problem. We don't know how they are evaluating our connectivity, so it is hard to give them any useful feedback on the matter. Pretty much all we can do is report players with consistently shoddy latencies when we run across them in game, and keep telling them the connection based element of their algorithms aren't working for us. Really wish they would open things up a bit more. If nothing else, let us have access to something in their network for the purpose of ping/trace testing so we can lean on our ISP's about cleaning up our routing. Was able to work through my ISP to address big routing issues along the East Coast to Montreal back when I was in FFXIV, and it made a big difference for a lot of people and not just XIV players, as the issues were tied into 6 states along 4 BGP routes. Without ping/trace access to SE's network I may have never spotted the signs that I forwarded to Tier3 in the first place. But they have everything locked up and disclose nothing to us....so all we can do is b!tch about it without offering any useful feedback that might actually point them in even the general direction of a solution.