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#feedback

7/7/2016 6:28:14 PM
17

Companion App not loading characters

On Android. The app worked fine this morning, then as soon as the Moments of Triumph update hit it would not load my characters any more. A message popped up along the lines of "Destiny ran into an unexpected error when trying to grab data from the database. Please let us know if you see this." Since have tried force stopping the app, clearing the app's data cache, clearing the data altogether, uninstalling and reinstalling, increasing the allowed storage for the app, and still no luck.

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  • I had the same issue on iPad. After I deleted the app and reinstalled it the app now works fine. Not sure if that will fix it on Android but give it a shot if you haven't. Maybe it will work for you too. Good luck.

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