I received my second sterling treasure from the post master and no matter what I seem to do it wont open? The item box flashes red when I press X and holding X does nothing. I attempted moving it to my vault and back to see if it was just a glitch when i got it in my inventory but still no luck.
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Your guardian needs to be kneeling while you are in the grassy area in the tower.
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Are all your slots filled? It's possible that the contents of the treasure won't be able to make it to your player so it refuses to open. Other than that I got nothing