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6/3/2016 3:58:06 PM
2
Characters gone
A few days ago I got back on destiny to find out that my characters were deleted from my account I didn't know who did it and I'm wondering if you can help me get them back
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Hello C0meBackK1ng, Sorry something happened to your Guardians, does anyone else have access to your gaming system or account? Unfortunately Bungie cannot restore deleted characters. https://www.bungie.net/en/Help/Article/12240 You should take some Account security steps listed here. https://www.bungie.net/en/Help/Article/12718 Sorry.
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Hi C0meBackK1ng, I'm sorry to hear about that. Unfortunately, deleted characters cannot be recovered, as those actions are permanent. https://www.bungie.net/7_Deleted-Item-and-Character-Policy/en/Help/Article/12211 I would strongly advise changing your console account credentials, if you feel as though your account may be compromised. As well as setting a console password, to prevent others from accessing your console while you are away. Further, here is an article to better secure your account: https://www.bungie.net/7_Account-Security-How-to-keep-your-Destiny-Account-/en/Help/Article/12718
