The unfortunate fact is people continue to hide behind the fact on a game they are pretty close to faceless, they don't see the possibility of consequences behind whatever action they take. Personally if you report a characters account the previous 20 minutes of chat should be saved and investigated, if that person is being sexist racist or anything similar a time senstive ban on their ability to chat within the game/party chat should be removed, repeat offenders will have longer standing/perm bans. Treating anyone with disrespect should not be tolerated. girls playing computer games is obviously less common than lads but that doesn't mean they should be treated differently.