This game is just retarted.
I mean seriously I purchased 5 sterling treasure boxes. Out of the 5 packages I got loads of warlock armor instead of Hunter. Only got one or two Hunter armor.
The system is a joke. It should give you gear related to your class that you have or which ever class you open the package up, should give you the correct gear for that class.
How does one get a refund?
Won't be wasting money on this piece of broken treasure boxes!
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Fun Fact: You can examine the treasure boxes to see all the potential contents, and it clearly shows that Desolate gear will drop for the class opening the package, and Spektar gear will drop for a random class.