And they need to stop TIME GATING EVERYTHING. Content to news about news about content. They time gate it all. With an abused fan base, a content dry game, and a hungry fan base, they need to tell us EVERYTHING they plan on doing in the immediate future! Then while I wait for the next thing, knowing all that is to come, they can tell us something about the NEXT NEXT update/dlc once a month. With feedback monthly, to guide them along their journey!
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Don't ever go into marketing. You'd be horrible at it.