... But in the end it was just a slight change of words, paired with some automatical agreement on a specific point of the feedback. You will also paraphrase the essence of a topic you will reply to relentlessly. This is a much better script than before, as the choice of words sound much more engaging. Compared to before, it seems as though you "understand" the issue at hand (because you paraphrase the essence of a topic) and want active community feedback through telling us to comment on your posts and sharing our opinions. It's still a very hit and run style nonetheless. You come in into a topic leave your newly scripted comment and then never come back. This might bring the illusion of engagement, but who tells me that the replies actually get read and filtered for worthwhile/worthless feedback? I am pretty sure that this change of words in Cozmo's replies has been a way of exercising damage control, after the podcast with the Bungie employee who said that they prefer feedback on Reddit over feedback in their own forums. The problem I have with this however is the following: It shows that Bungie acknowledges a certain issue with their communication to the community, but isn't willing to go actually change their ways, just their words.