Cozmo, a small suggestion to minimize this kind of hate when you post...
To the threads that are well written, and well thought out, the ones that almost require TLDRs. Reply to those threads with just one word. We can understand you may not know what to say. We understand even more that you don't want to accidentally make promises.
So just one word.
Read, or seen, or heard, etc
This way nothing can be accidentally said, but the community knows you are actually seeing the posts from those who obviously care.
I think it would help.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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