I don't normally start threads, but in this case I feel the following is a great educational tool for Bungie in regards to communicating with their fanbase. I'd like to add that Bungie has made strides to improve, I do not want to discount that, but there is room for great improvement. The following is an editorial posted at 11AM Pacific Standard Time on December 17th, 2015 by Riot Games on their website. http://na.leagueoflegends.com/en/news/riot-games/editorial/total-recall-or-time-we-disabled-ranked The editorial, in short, is a group of six Riot team members discussing a massive game bug that hit their game back in July 2015 and explaining the process to their community as though their community was a part of the team. Take extra notice on how each one expresses their own unique personality when discussing the subject (they feel like relatable people, not just an icon with a name representing some giant corporation). Notice also how the tension of the tale never ceases until the conflict is finally resolved. And, finally notice the feedback Riot is getting from their community. Makes you wish there was more of that around here eh? A plant does well when the gardener takes the time to foster it, lest the plant becomes withered and ugly. And yes, fellow Guardians, I know. "Bungie doesn't listen" and that one game "killed Destiny". I got it, thank you. Should I jump off a cliff too while I'm at it?....actually don't answer that, we all know that the penis poll from #OffTopic would say "yes". lol