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12/17/2015 9:05:45 PM
6
Destiny stuck in trial mode. I have proof I bought DLC .. yet it's locked, I can't access it, and it wants me to buy it again?
In-game it has me stuck on trial mode. Cannot access any of the DLC from any of the three expansions, it just prompts me to buy it again .. but I've already bought it. Contacted PSN support and they said it's on Bungie's end, PSN support confirmed that I have the DLC, the game is just not recognizing it when I play for some reason.
I've restored licenses, cleared my cache, reinstalled Destiny .. Nothing's worked.
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2 RepliesHi Fuzzytips, From reading your posts, I see that you have already tried uninstalling and reinstalling Destiny. However, can you please try it again, but this time ensure to ensure that you have removed all Destiny content, please clear your cache after uninstalling the base Destiny game and all Add-Ons and DLC. Here is a guide on how to clear your console cache: https://www.bungie.net/en/Help/Article/12539
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2 RepliesEdited by NekoSanchez: 12/17/2015 9:53:09 PMHappened to me before. Just uninstall everrrything destiny on your console. Including the base game. Then reinstall. starting with base game then all the dlc after. You would think they would fix this so it doesnt happen anymore. it's a pretty big deal lol
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7 RepliesFirst in your second photo you've posted I noticed that it contains some of your personal information. I suggest removing that photo as this is a public forum and anyone can see it. Second do you by chance has the trial version installed on your console? If so try uninstalling it and see if that resolves your issue.
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Third.
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Edited by FoMan123: 12/17/2015 10:19:22 PMSecond. [moderator edit: removed image containing email address]
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First pic.
