Hey sorry to hear that's unfortunate :( but bungie cannot give or replace any items. I know it can be frustrating but just keep grinding for what you want don't give up :) https://www.bungie.net/en/help/article/12211 (Link stating they won't replace or give any items)

[quote]sooo I'm usually not one to rant but it's reached the point of I have to say something to just put it out there ...the ram my holy grail my ark of the frickin covenant year 1 house of wolves I grinded prison of elders daily hours upon hours upon hours of dedicated hard work alas no ram my entire clan running rams year 2 holy hell the rams available I must have you my precious I grind and grind and grind 3 of coins here 3 of coins there 2 weeks 180 3ocs and 37 exotic engrams later ! no ram then fhe guy im dunning wifh beside me gets .......a 310 ram wtf[/quote] RNG [quote]why make it soooo stinking hard xur has become that family member at Christmas you awkwardly await the arrival of cuz their prob gonna give you a gift of something you already have [/quote] Xûr runs on RNG [quote]not to mention what your wanting you can't even possibly attain from them because they no longer sell engrams for the hundreds of motes of light you have ! [/quote] RNG and Bungie decided to increase the grind because they wanted to [quote]what gives bungie can't we make the system semi fair to the loyal hardcore gamers ones who don't farm [/quote] It's RNG, you can grind for days for an item and not get one and another can grind for a few minutes and get it. It's [b]Random[/b] [quote]or play trials just to teabag and cuss people out over the mic [/quote] No way to hear the other team unless they send you a voice message. If they send you messages you don't like there's a cool feature called the "Block" feature on most consoles [quote]I know obviously speaking as your sitting there monitoring us play you can't psychicly know what item eludes us so[/quote] Bungie doesn't monitor what you get and what you don't get. [quote]I'm making this post sorry so long guys but I just had to get it out I guess with my close I'll ask will you toss me a scrap bungie can i exchange 5 of my other hard sought exotics just to have the one I want ? [/quote] Bungie won't do that [quote]can you give me a buff to better my chance at it ? [/quote] Bungie won't do this either [quote]can we add a vote what xur has this weekend to the companion[/quote] Not this too [quote]or possibly could you guys throw on a Santa suit and drop me a ram at the post office merry Christmas guardian thanks for the hours of being loyal and dedicated there has to be some solution but none the less [/quote] They won't send you a single thing