If I pay $10 and someone gets the same thing for free from a glitch and were allowed to keep it it affects players wallets. It's not as if the store put it on sale after I had already bought it. This is someone stealing the item and the store just letting them. Of course that has to be fixed. Otherwise my purchase means nothing if hey we're going to let us steal it anyway.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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