Hi Bungie,
Today I purchased the expansion pass TTK for my son on his playstation. After the purchase we tried to play TTK on his account but with no luck. When we switch to my account (I also have the expansion pass) all seems to be working with Destiny. So started looking around on the internet and check several things on PSN and the PS4. I restored the licenses, restarted the system. Had PSN download the expansion pass to the account of my son on the PS4 again (tried this about 6 times) and still nothing. All the TTK missions stay locked. The PS4 still says that the content is playable and that it's installed.
I would like to either see a solution or receive a code which will enable the content. Again this was all done on my sons account, so you can tell me what to do via PM or something similar so he can play the game.
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You've purchased the Expansion pass for expansions 1&2 on his account, but have you bought The Taken King on his account?