Hi Bungie,
Today I purchased the expansion pass TTK for my son on his playstation. After the purchase we tried to play TTK on his account but with no luck. When we switch to my account (I also have the expansion pass) all seems to be working with Destiny. So started looking around on the internet and check several things on PSN and the PS4. I restored the licenses, restarted the system. Had PSN download the expansion pass to the account of my son on the PS4 again (tried this about 6 times) and still nothing. All the TTK missions stay locked. The PS4 still says that the content is playable and that it's installed.
I would like to either see a solution or receive a code which will enable the content. Again this was all done on my sons account, so you can tell me what to do via PM or something similar so he can play the game.
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Edited by Snomm: 11/24/2015 9:34:04 PMTTK expansion only works on the account that bought it. The first 2 expansions are console bound so any account on the console can play them. TTK is account bound so it would need to be bought separately for each account while logged into that account. Hope that clarifies things. Sorry if it doesn't. Basically if TTK works for you, then somehow whatever credit card you used is attached to your account only and the content was sent to you, not him. If all else fails, check your sons level. If he's not minimum 25, TTK is unavailable til then.
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You've purchased the Expansion pass for expansions 1&2 on his account, but have you bought The Taken King on his account?