Hi Bungie!
I am a year one player in Destiny on my three characters (although I never really played on my titan). I recently was given the taken king. When I originally logged in with my warlock the tower tour began right away with the taken king mission. I got my exotic weapon and everything was great. However, when I logged in with my Hunter there was no tower tour, thus no exotic weapon. I spoke to a few of my friends and they all claimed they all got the tower tour with the exotic weapon for all their characters (therefore three exotic weapons). My Hunter, like my warlock, is fully leveled up. I can understand why this might not work on my titan as I never leveled him up, but it should work on my Hunter as it did on my warlock.
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Only one character gets the tour sorry.