I think one problem here is that although everyone is guaranteed a reward, that reward could be an empty slot on the loot table (that is the only thing I can think of that explains what people are reporting). That means that they get a reward of "nothing" which is effectively the same thing as getting no reward at all. The following are my thoughts based on the above understanding: 1. There should never be any empty slots in the loot table; people should be guaranteed to get something tangible (for a digital world) in their inventory. 2. All boss drops should reward a piece of raid gear (apart from normal Oryx who requires 20 shards). 3. All rewards that have a light level should have a very high chance (say 85-90%) of being at least 1 light level higher than what the person has equiped for that slot (the other 10-15% would mean an item drop that's lower in light level that what is currently equipped. That will give people a sense of accomplishment and progression and give the appearance that "bad luck" only happens sometimes instead of most of the time. 4. In principle, the hard mode should not drop any loot from the normal raid loot table. If people wanted normal raid loot, they would run the normal raid. People are running the hard raid so they should be rewarded primarily with hard raid drops. Bungie allowed double loot rolls to reward people for running only the hard raid and save them from essentially wasting time doing an activity that is no challenge. Providing an extra roll from the normal loot table is fair compensation (considering it is a free gift) as long as the primary reward of getting a hard raid loot is guaranteed (points 1 to 3 would resolve this). 5. Wormspore, shards, and any runes that drop from chests/bosses should be considered as a random extra additional reward. There should be no case in which nothing but a combination of the above items drop from a boss fight (unless the person downs normal Oryx and has less than 20 shards on their character).