Ive been trying to get help from bungie since ttk release.
While I qualify for the veterans Tour/vip rewards, I haven't been able to access either.
I've posted on another thread where a bungie employee asked for those with this issue to leave a comment but still no help.
Bungie, please help me out, I've been trying to contact you for WEEKS. I would really like to resolve this and get the VIP items, I can provide any proof of purchase (to prove I qualify) if you need it, I just really want my items :/
I check with zavalva on all my characters and checked abandoned quests, but nothing.
Please advise on how I can resolve this.
EDIT: just to clarify, I did not delete these items. I was never able to access them in the first place.
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I've had the same problem. Got Destiny with Season Pass back during release, downloaded every expansion as it came out, and got TTK a few weeks ago when some friends wanted me back. I think all you can do is submit that missing VIP rewards form and hope for the best. I haven't heard anything back, so my guess is they don't care. :/