I applaud you for this article, but I will be a cynic here, and state what probably a few people have already said here:
BungLe™ doesn't care a whit for us, their consumer base, the people that signs their paychecks. They have our money, so they say to us "Screw all of you stupid players" through their actions; from nerfs, to the RNG within RNG within RNG within RNG on nearly everything in the game, to their practice of nerfing a skill that might be considered OP, but forcing us to wait sometimes months to see a badly needed fix to a literally game-breaking bug or set of bugs (Crota, anyone?).
I've said it before, and I will say it again: Never again, BungLe™. Never, EVER again.
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