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Edited by LifeBender:
10/14/2015 1:57:11 PM
2
My guardians are gone
I woke up this morning to start doing my daily quests and my characters are gone. I had a 301 Lock and a lower level titan and hunter that I was planning on working on. I don't live with anyone, so I know nobody got on and deleted it. I didn't drunkenly delete my characters, I can't physically drink alcohol. Nobody came over and deleted it in the middle of the night as my PS4 is in my bedroom. I think my account was hacked as I am missing some game files from other games. Will Bungie be able to help me recover my character that I have had since day one? I'm not as concerned about my Titan and Hunter, I just want my lock back. Or at the very least can I have a spark of light so I don't have to redo the starting stuff. Thank you.
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7 RepliesEdited by Kell of Kellogs: 10/14/2015 2:03:19 PMHi, Unfortunately recovery of deleted characters or items is not a service Bungie provides. [url=https://www.bungie.net/en/Help/Article/12211]Deleted characters and items help[/url] If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]
