That's fairly significant but do you think it indicates a broken subclass? Or is the fact that it is 8% better than the current top class change your perception of it?
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I definitely think it indicates a broken subclass. In particular it corroborates the community perception. We are not just crazy, it really is better. That is significant because from the standpoint of a product made to please users, when the product is in some way pissing off a huge number of users and THEN you get actual data supporting the perception, you have a problem.