I am having the same problem with my Suros emblem not working (says "requires Preorder Exclusive" when I did pre order). I tried all the steps laid out in the links below but nothing worked. Unfortunately I also tried uninstalling the suros Arsenal pack to try and reinstall it before looking at the forums, and now when I try to reinstall it says "Bundle Only". What do I do? Am I going to lose these rewards forever? Please help.