This is beyond frustrating. Upon announcement of TTK I wanted to know if it would cross platform like the other DLCs. GameStop and Microsoft said it should. No where in your information at the time said otherwise confirming or denying it.
I understand from a profits point of view it would make sense for it to be cut and dry like that, however from the customer's perspective and a gamer's perspective I have both systems that I use regularly. 360 for playing with the majority of my friends and XB1 for when I want to play alone. I was already forced to buy the hard copy of the game twice, was super stoked when the DLCs went onto it, that was the deciding factor in my upgrading, and now you're telling me that I spent $80 to purchase TTK so I could have the extras (in essence buying Destiny three times and the first two DLCs twice) only to have to spend ANOTHER $40 of my hard earned money for my second system...
Bringing my total spent on this game (not counting the XB1) up to $60 + $35 + $60 + 80 = $235. I worked in retail, now I work in IT Field Services, to me when a customer spends that much, giving them the ability to cross between XB1 and 360 is a very small price to pay for continued loyalty. Because yes I like this game, just ask my wife and cats, yes I will buy the premium packages for the added perks, will this change my view on your company? Yes. I will be severely disappointed and lose respect for those who make decisions like this that hurt the consumer.
I would appreciate a reply to this at least acknowledging having seen this. Thank you.
#Help
#PleaseHelpMe
#DoRightByTheCustomer
#HelpMeHelpYourCompany$$$
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It was clearly stated in the release info that TTK would not be eligible for the digital upgrade program.
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Then help me understand why multiple sources told me it would work just fine if it was indeed so clearly stated. And why Bungie didn't make it abundantly clear beforehand and why this is coming to light now after they have my money.
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I don't know who your "multiple sources" were, but they were sadly misinformed. There was never a statement that TTK would be eligible which, in marketing, is the same as saying that it is not. https://www.bungie.net/7_Where-can-I-get-info-about-the-Destiny-next-gen-di/en/Help/Article/12122 https://www.bungie.net/7_How-To-Prepare-For-Destiny-The-Taken-King---Xbox-3/en/Help/Troubleshoot?oid=13347