9/15 So since Bungie has YET to inform me of instructions THAT ACTUALLY WORK. Anyone else having XBOX ONE issues with TTK? I cannot even download it. Says unavailable and when I'm prompted in the game to enter my code, my code has already been used. I reset my XBox once per hour and follow their instructions. Anyone else having this?
9/16 I received a code for my Suros Pack, that worked just fine, so now I'm running around with my Suros Pack downloaded and still no TTK.
9/17 Just spoke with Microsoft Support. They were confused as all hell. Tried to tell me since I don't have expansion 1&2 on my account (it's on my bfs, whom I share the Xbox with) I can't play TTK. I called BS considering the Collectors Edition comes with the game and the expansions included. Then they had to verify I had the $80 in my Microsoft account, I do, so while I was speaking with them I attempted to "buy" it again to no avail with the Xbox explaining to me I have no money in my account. I have the money in my account and now Microsoft is blaming Bungie because we cannot buy the game via the store. So I asked for a refund so I could just buy the disc copy, NOPE. My dumbass payed GameStop via PayPal, which gave me a code to put the $80 in my account. So Microsoft policy, since it's a code I cannot get a refund. GameStop policy, all DLC content is not refunded. So I have my Suros pack, but still not TTK. Microsoft has no idea when this game will be available to buy again. So now I have $80 in my account just sitting there, can't even play the game that I PRE ORDERED. Btw, all of my friends who pre ordered and downloaded are saying the extras aren't even worth it. Great.
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Maybe my fix will help you. I was having the same issue...actually returned a copy of the game thinking a new copy would fix, but nope. Go to the game add ons page on Xbox one. Look for the digital edition upgrade add on. It should either say "free" or "install". I installed that and was up and running. I didn't purchase the digital edition, so not sure why it worked but it did. Hope this helps you.
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That also saids unavailable for me