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9/17/2015 1:48:41 PM
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[quote]Hello! This post is dedicated to keeping you up-to-date on information regarding Destiny: The Taken King. This includes purchasing, any issues that may arise, and links to new Help articles. Stay tuned to this post for updates and new information. [u][b]9/15 NOTES:[/b] [/u] • Xbox 360 players: If you purchased any digital version of Destiny: The Taken King and are encountering issues launching it, please perform the following steps: -[url=https://www.bungie.net/en/Help/Article/12539]Clear your console cache[/url] -[url=https://www.bungie.net/en/Help/Article/12181]Restore the licenses on your console[/url] -Launch the application purchased via Xbox Marketplace (Xbox Dashboard -> Games -> My Games -> Launch) -Once all eligible offers have finished installing, relaunch Destiny [b]We reached a working resolution with Microsoft for this Xbox 360 issue. Any Xbox 360 players who experience error code 80070057 after purchasing Destiny: The Taken King, please contact Xbox support for the best resolution.[/b] • Xbox 360 players who wish to purchase Destiny: The Taken King ($40 USD) can do so via the in-game prompt on the Director. This upgrade will not be available on the Xbox Marketplace, only the Legendary Edition and the full Collector's Edition. • Some users are reporting that the Golden Chest count was reset on their Moments of Triumph at 2am PDT. We are actively investigating. • We are aware of an issue that Crucible rank package display as "Vanguard". These are, in fact, Crucible packages and will give Crucible rewards. •The Suros Arsenal weapons and Vanguard Weapon Pack Items can be found at the Vanguard Quartermaster, located in the Tower Hangar. • The Digital Collector's Edition Upgrade ($20) may not be available for purchase at this time. We are aware of this issue and are actively investigating. [b] 9/16 UPDATE - This offer should now be available to all eligible players in all eligible regions. If you are unable to see this offer, please ensure your account meets all the pertinent requirements[/b] [u] [b]9/16 NOTES[/b][/u] • Xbox One players, who have purchased Destiny: The Taken King Collector's Edition, may need to manually install individual parts of the Collector's Edition bundle to receive in-game items. This can be done by performing the following steps: - From the Xbox Dashboard, highlight the Destiny application - Press the Menu button on your controller - Select "Manage Game" - Verify all eligible downloads are installed (uninstalled items will be noted on the right-hand side) • The Digital Collector's Edition Upgrade is not available for the Xbox 360. Players who wish to obtain items from the Digital Collector's Edition will need to purchase the Digital Collector's Edition. • Player's current Legendary Marks are not being updated on the Bungie.net. We aware of this issue and are actively investigating[/quote]
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