Paid for TTK ($39 version) via bungie's website. The link on Bungie's website took me to the microsoft account login screen where I paid (3 hours ago). The reciept was emailed to me, and yet I still have no download. I called Micro$oft and waited 35 min for a call back due to heavy call volume. Finally got the call back, and spent 42 minutes on the phone with an unhelpful support tech and his equally unhelpful supervisor. They tried to pass me off to Activision's website which in turn passed me off to Bungie's website. TTK itself isn't showing on my console's dashboard as an option, it's not in my active downloads, nor can I add it to my download que via the microsoft website. It's disappointing to see greedy gaming companies who are all so eager to take gamer's money for a product that can't even be obtained. It'd be nice to see a company that is actually concerned about building a good reputation and a great rapport with their customers by launching a working product instead of half a$$ing things. Apparently the issue i'm having has been a known issue since 11am PDT (10 hours) and it's still not fixed. Whether or not I get to play the game I've already paid for (TTK) this will absolutely be the last game I buy from either Bungie or Activision. Due to this waste of my time and their lack of customer support or customer concern for that matter they have completely lost my business.