So I purchased TTK for my Xbox 360, but I also play Destiny on my Xbox One. For some reason it doesn't transfer over. Do you really think I will buy it again ($40)? There is no way in this world. I rather stop playing the game altogether. You have to get this fixed asap!
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I have a real life friend still on the 360, so I bought it on my 360 thinking it would transfer to my One. Apparently that doesn't work anymore, only for the old DLC's. They announced it a month ago, I don't know where, I never saw it. I don't pay attention to all of their stupid ass updates, if it was mentioned in one of those, or the small print if they mentioned it in the terms for the download. This is something that should have been obvious to us, like sending out an email. I would definitely see that. I just got tired of seeing all of the money pandering weekly updates. Go watch this person's twitch/you tube, go to this awesome website! Oh well, there's no way I will buy this for my One if they don't give me a refund, I'll just play on the painfully under powered 360 until Halo 5 comes out.
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why would you want to play TTK on the 360 if you have a one and Destiny on there? Makes no sense!
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To play with straggling real life friends or family.
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Hey sometimes you gotta leave them behind. My best friend of 18 years has it on the 360 and I don't even though I still own one. I left him behind, and that's not being rude. It's just a better decision to play on the newer, faster, and better graphic console.
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I never saw the update saying they weren't going to let us transfer the DLC from last gen to new gen. I had planned to keep going back and forth like before, but if I had seen it I wouldn't have got the DLC on the 360. I don't know what in going to do now, I don't want to buy the DLC again based on principle.
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Hey I completely understand your frustration. I can't even purchase the digital download edition on Xbox one, it says unavailable. I had planned on spending all day gaming with my buddy who've I've been playing with since day 1 of last year, and can't. Bungie's reply after speaking to a customer service agent is we are aware of the issue and are trying to fix it. That's it. No time frame, no apology, nothing. They just want are money.
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I find that must customer support agents are just robots and don't have a clue what is going on. Not their fault, they aren't trained well in my opinion. I couldn't even find the option to talk to an agent on their website in a quick search, so I haven't asked them about a refund yet.
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I went to Microsoft Xbox page. www.Xbox.com then clicked support and all the way at the bottom is a sign contact us. I chose to chat with an agent instead of waiting for a call back from an agent. The wait time is way shorter. Try that, hope it helps! :)
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You said you talked to a bungie customer service agent. I did talk to someone from Xbox, they said to talk to someone from bungie =/
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[quote]So I purchased TTK for my Xbox 360, but I also play Destiny on my Xbox One. For some reason it doesn't transfer over. Do you really think I will buy it again ($40)? There is no way in this world. I rather stop playing the game altogether. You have to get this fixed asap![/quote] I am having a similar problem. I purchased the collectors edition for my One but can't figure out how to do the download on my 360. Is there a trick do we have to pay for both? Or is there an issue?
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They already released beforehand that it is not cross gen, and one would have to buy it for both if you play on both
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That might make sense, except that is not what was advertised.
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Was it even advertised