JavaScript is required to use Bungie.net

Help

Help us help you.
9/15/2015 8:31:01 PM
4

Bungie can you please at least give me advice here .. this is 2nd forum, first one you ignored.

My collecters edition i ordered from Game here in uk, way back in June, has still not arrived. I have had to leave my party of friends so they can go kick ass in tkk while i cant access it. (when it launched this morning ) Is there at all any way that i can speak to Bungie , and give them my order number, my payment reciet etc and see if they can somehow let me access content that i have paid for and cant get into ? until my game actually arrives. (i have contacted game who said they sent the games yesterday and only on first class post. so it could be tomorrow it comes as my post as arrived and there was no game..i spoke to a manager and i made a complaint that they choose to send it only the day before and didnt sent it next day delivery.) Game only sent me one code by email which was my suros arsenal code for pre-ordering the collectors edition. But cause i have no actual game i am stuck watching everyone and not able to play through no fault of my own and all fault to game in the uk deciding not to post it properly. Please help me Bungie gods (Bungie team) i have all day to play and cant .. ;( At the very least Bungie could give me some advice .. this is a bad enough situation and ruin of a off day and plans made for ages by not being able to play.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • My advice for you is if it's that desperate that you access the game on launch day, go get it yourself. It was never going to come today even if it was First Class. They can't do what you say because then when the game arrived you'd have two codes, one activated on your game and one still in the box.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    4 Replies
    • Did you pay for same day shipping?

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      4 Replies
      • There is no way of doing what your asking. If you ordered a game from a retailer and they have not delivered it yet, you have to contact the retailer.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        3 Replies
        • The fact i have the ''thank you for preordering arsenel pack'' shader and emblem which is the only code i got emailed shows you i have actually bought the game. And i have copys of emails from Game saying i will have my Collectors edition on release day (today) and yet i have no game.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon