Yes I see that when you click on one of the icons it may show "0/20" like for the chests. Mine does this as well but I got my emblem. Did you check your inventory? Mine dropped right into my Emblem inventory. Check your Emblem Collection as well, if you haven't already.
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Yeah it's in my collection you'd think there'd be a notification about it, I got really about it after checking the app and seeing things greyed out. Welp now I feel like an idiot lol
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Well I'm glad it wasn't bugged for you! Yay!