I think everyone should talk to their bank and get your money back. We have all paid for a product that doesn't work and not a single " we know there is an issue" from bungie. I am currently doing just that, I'm not upset that it doesn't work yet i'm more upset that it hasn't been acknowledged from bungie at all. EVERYONE! GO GET YOUR REFUND
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Hey I'm right with you on that. Its been over 5 hours of waiting. We have all been patient. Clearly they don't care. This made it completely obvious.