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Edited by BNGHelp5: 10/12/2015 9:19:06 PM
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[BUNGIE] Destiny: The Taken King Vital Information (UPDATED)

Hello! This post is dedicated to keeping you up-to-date on information regarding Destiny: The Taken King. This includes purchasing, any issues that may arise, and links to new Help articles. Stay tuned to this post for updates and new information. [u][b]9/15 NOTES:[/b] [/u] • Xbox 360 players: If you purchased any digital version of Destiny: The Taken King and are encountering issues launching it, please perform the following steps: -[url=https://www.bungie.net/en/Help/Article/12539]Clear your console cache[/url] -[url=https://www.bungie.net/en/Help/Article/12181]Restore the licenses on your console[/url] -Launch the application purchased via Xbox Marketplace (Xbox Dashboard -> Games -> My Games -> Launch) -Once all eligible offers have finished installing, relaunch Destiny [b]We reached a working resolution with Microsoft for this Xbox 360 issue. Any Xbox 360 players who experience error code 80070057 after purchasing Destiny: The Taken King, please contact Xbox support for the best resolution.[/b] • Xbox 360 players who wish to purchase Destiny: The Taken King ($40 USD) can do so via the in-game prompt on the Director. This upgrade will not be available on the Xbox Marketplace, only the Legendary Edition and the full Collector's Edition. • Some users are reporting that the Golden Chest count was reset on their Moments of Triumph at 2am PDT. We are actively investigating. • We are aware of an issue that Crucible rank package display as "Vanguard". These are, in fact, Crucible packages and will give Crucible rewards. •The Suros Arsenal weapons and Vanguard Weapon Pack Items can be found at the Vanguard Quartermaster, located in the Tower Hangar. • The Digital Collector's Edition Upgrade ($20) may not be available for purchase at this time. We are aware of this issue and are actively investigating. [b] 9/16 UPDATE - This offer should now be available to all eligible players in all eligible regions. If you are unable to see this offer, please ensure your account meets all the pertinent requirements[/b] [u] [b]9/16 NOTES[/b][/u] • Xbox One players, who have purchased Destiny: The Taken King Collector's Edition, may need to manually install individual parts of the Collector's Edition bundle to receive in-game items. This can be done by performing the following steps: - From the Xbox Dashboard, highlight the Destiny application - Press the Menu button on your controller - Select "Manage Game" - Verify all eligible downloads are installed (uninstalled items will be noted on the right-hand side) • The Digital Collector's Edition Upgrade is not available for the Xbox 360. Players who wish to obtain items from the Digital Collector's Edition will need to purchase the Digital Collector's Edition. • Player's current Legendary Marks are not being updated on the Bungie.net. We aware of this issue and are actively investigating [u][b]9/17 NOTES[/b][/u] • If you've purchased Destiny: The Taken King and discover that any part of your purchase contents are not in-game, you may need to [url=https://www.bungie.net/en/Help/Article/13507]manually install a portion of the download[/url] • We're aware of an issue where players may experience a Destiny application crash/freeze when multiple status effects are active. We're actively investigating this matter. If you experience game crashes/freezes when multiple status effects are applied to your character, a known work around is equipping different pieces of gear. • We have identified the issue with Golden Chests count for the Moments of Triumph requirements and are working on a fix. We will have more information in the near future. [b]Update 9/24: Hotfix 2.0.0.4 addressed an issue in which the Golden Chest node completions disappeared after the releae of The taken King.[/b] • Information on Legendary Marks can now be found on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13304]The Taken King Guided Support page[/url] or the following [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13588]Help article[/url]. [b][u]9/18 NOTES[/u][/b] •We are currently investigating reports of eligible players are not receiving all Destiny: The Taken King Collector's Edition items. • We are aware of reports that some eligible players are not seeing their VIP Quest "Veteran's Tour". We are currently investigating. For general questions regarding access to the VIP rewards/Quest, please visit [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13568]this guided support page[/url]. [b][u]9/24 NOTES[/u][/b] • We have fixed an issue with Year 1 Moments of Triumphs in which the Golden Chest node completions were disappearing after the Destiny: The Taken King release. • We have fixed an issue where players who reached Level 40 before turning in the Reach Level 30 objective did not properly receive the Level 40 quest. [u][b]9/25 NOTES[/b][/u] • All available information on Armsday can be found with [url=https://www.bungie.net/en/Help/Article/13613]this FAQ[/url]. • Hot Fix 2.0.0.4 addresses some of the issues seen with the launch of Destiny: The Taken King. You can read the Hot Fix notes on [url=https://www.bungie.net/en/Help/Article/13562]this Help article[/url]. • We are investigating some Xbox 360 players reporting that they have not received their Spark of Light after purchasing Destiny: The Taken King. [u][b]9/26 NOTES[/b][/u] • There have been reports of players losing access to their SUROS Arsenal content. We are actively investigating this matter. In the meantime, please ensure that all Destiny content is installed with [url=https://www.bungie.net/en/Help/Article/13507] this Help article[/url]. Additionally, you may be required to [url=https://www.bungie.net/en/Help/Article/12181]restore the licenses on your console[/url]. [b][UPDATE 9/28][/b] [u][b]9/27 NOTES[/b][/u] • Bungie is aware of reports that players are experiencing Audio issues when playing various modes in Destiny, and currently investigating. • There have been reports of players losing access to their Suros Emblem, Shader, and Weapons. Bungie is aware and currently investigating this matter. [b][UPDATE 9/28][/b] [u][b]9/28 NOTES[/b][/u] • Issues impacting the Hakke/Suros Arsenal Packs have been resolved. Installation of the Suros Arsenal Pack or Hakke Weapons Pack may be required: https://www.bungie.net/en/Help/Article/13507 [u][b]9/29 NOTES[/b][/u] • The Nightfall reward “Radiant Light” has been retired. In its place, Vanguard Streaks can be earned by players in strike playlists for a chance at more rewards. For more information, follow this [url=https://www.bungie.net/7_Vanguard-Streaks/en/Help/Article/13629]Help article[/url]. • It is possible to lose Armsday Orders when attempting to redeem them from the character inventory screen. We stress that players only redeem Armsday orders within the Gunsmith's turn-in order window. We will continue to investigate this issue. [b][u]10/1 Notes[/u][/b] • Favorites on Bungie.net have been disabled. We are currently investigating this, and will update when this feature is available once more. UPDATE: Favorites have been turned back on. We will continue to monitor this feature to ensure it is functioning properly. [b][u]10/12 Notes[/b][/u] • We are aware that players are unable to activate their fully charged Agonarch Rune, and are currently investigating.
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  • Xbox one with the taken king. Whenever I return to the tower, I randomly get sound effects cutting in and out. Both in my headset and speakers. (Every 3rd or 4th step will be heard, some jumps, deploy ghost sound doesn't work. Also when speaking to Ikora and others for missions, the subtitles come up but they do not always speak. The mouth does not move like it hasn't been activated.) I was also playing a strike and my players left. 2 joined I late and this affected my sound critically. Could not pinpoint enemies, my pulse rifle would only sound off 1 or 2 of 3 bursts, music cutting in and out,etc.

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    • Hey, I bought the taken king on xbox 360 digital and it said it downloaded but when i try to go onto the daily strike or a mission that requires The Taken king it says more info, then it says i can download it for free and still doesn't work. Help Please

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      • Hello, I entered about 30 codes for shaders, emblems, and grimoires for my destiny taken king legendary edition on my linked (to my ps4) account and not one of the items is available to me in game :( please help me resolve this issue

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      • :'( Bungie please help! I accidently deleted my Legendary 286 Void Sword!!!! When trying to pop a heavy syn in the middle of Court of Oryx lv3 :( PSN: inforser Around Midnight(11:50pm-12:10am) on 2015-09-19 ive also have done the petra quest lines and my friend said it said "inforser has found Boolean Gemini" but i cant find it anywhere!!!!

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      • Should I wait to see if they fix this I have the how of wolves on my main account but I decided to buy the dark below on my sub account and now I can't buy the TTK. Should I wait to see if they fix this? Please give me any ideas I really want the taken king

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        • 4 days later still no information on the inability to purchase the standalone version. Bungie has ignored given information on it, other than saying you gotta have both previous DLC....which I do, but yet still Taken King can't be purchased. Used the in-game directory, click purchase taken king, nothing happens. My friends are raiding tonight and I'm being left out because of this. If this issue isn't solved before the weekend is up, I'm done with Bungie. And will not recommend any of my friends of family to purchase bungie products. You sold your soul to Activision and are now ignoring, being shady, and screwing over your customers.

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          • Hey I did the quest lost and found where's my Gemini man I'm Sad I really wanted that gun

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          • I purchased the digital version of the Taken King and did NOT i repeat DID NOT receive the Suros arsenal pack or the shader. I received only he Suros emblem. I have looked in the library under My Downloads and it says that the Suros Arsenal pack was installed. Bungie I would really love it if this was fixed ASAP.

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          • Is the xbox 360 legendary edition for one code for all 3 dlc like xbone or seperate pair for taken king and another for the expansion pass?

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            • I was supposed to have a suros arsenal pack code, but its not showing up at the quatermaster, cryptarch, gunsmith, postmaster, or anything. I'm really frustrated can someone please help me. I pre-ordered Legendary edition from Gamestop but I dont think they gave me a code for the suros arsenal code, need help I want what I paid for!!!

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              • I had problems downloading TTK. The manual install did not work. Exiting the game, hard reset (hold the power button for 10 seconds), and unplugging the Xbox 1 for a couple minutes WORKED! I tried everything else, but this was my fix :) hope it helps and saves you hours of grumpy face. Happy hunting :)

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              • Glad to see they're working on the VIP reward issue. I met all the requirements (owned both Expansions from CE Day One and bought Taken King), but never got them or the quest. Hopefully it gets fixed.

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              • I am doing the daily crucible and it keeps saying I have not completed it. Could you please tell me why and how to fix this issue

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              • Should I get the season pass and then the $40 TTK for PS3 or should I just get the legendary edition ????????? Also I heard some people could not buy TTK even though they have both dlc' sis that still a problem ??????

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                • Edited by Seiryu: 9/19/2015 1:53:10 AM
                  The sound in the tower is not working good... Please check.. On Xbox One

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                • Good to know its been 3 days since i cant buy TTK because it says unavailable. I have both dlcs and even tried the in game director if this isnt solved by the end of the weekend im done with bungie

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                • Edited by jamison757: 9/19/2015 1:12:19 AM
                  I have not been receiving any legendary item from the cryptarch rank up packages the last two time I ranked him up today just blue engrams has anyone else experienced this?

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                  • Edited by X-LoganX: 9/17/2015 2:29:06 PM
                    Hello, If I go to the PSN store the CE add on says Unavailable for me. Says I need the Digital Guardian Edition Pre-Order The Original Articles promoting the pre-orders Stated: [b]Collector's Edition Extras -- $20 For players who just want the expansion and the Collector's Edition in-game extras without having to buy the base game again, you can buy those extras for an additional $20. This pack comes with three shaders, three class-specific emotes, and three class items.[/b] If this get's resolved I also have an additional question. Destiny is installed on my Primary PS4 and it's shared to my kids sub accounts. Will the $20 content pack contents be available to them too or would I need to purchase it separately for each sub-account (inconsistent with PS4 account sharing features)

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                    • Lots of anteaters and vultures

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                    • Bump

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                    • I pre order destiny online got it today but now I can't get the Early access weapons pack because the offer expired the same day it came out. But I just got it today 9/18/15.....is there anyway I can get this fixed?

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                    • Hey so my game crashed after using the Spark of light and now it's lost. I can't access the player I used it on and the missing to get it doesn't pop up on my main character

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                    • Edited by camogizmo1672: 9/19/2015 12:53:56 AM
                      I play on the ps3 version of the game and I have both dlc's but I am not able to purchase the taken king. When I go to the store it shows the dlc but it says not available for purchase. any suggestions?

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                      • Started a new topic: Please help

                      • My game is now super slow after I got the digital collector's edition and cant go to tower hangar or speaker area just loads forever

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                      • My friend helped me find all of the materials, and when I turned in the 5 Calcified Fragments, she didn't give me the Reforged The Sword bounty. I went to talk to Shaxx and he didn't allow me to turn in my 10 Mote of Light and my 25 Hadium Flake. Why is this? Why didn't Eris give me the bounty?

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