JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by GangstaMonkey023: 8/24/2015 11:41:39 AM
4

SOMEBODY HELP ME!!!!!

Ok so I purchased Destiny Collector's Edition on PS4 a long time ago, and I tried redeeming the code for the digital content. I get the message, 'thank you, your code has been redeemed' but if I try to download the expansions or the expansion pass I still have to pay for them. After sending an email twice to support@activision which is says to do on the code page and getting ignored both times, I spoke to Activision online chat customer service, who then told me to go to help.bungie.net After going on Bungie, the only option for me if I have a problem with a collectors edition code is to use the Activision code support form. I filled this out about 10 times and I keep getting the same automatic email saying it's invalid which is clearly BS. I have tried lots of different photographsof my receipt and the code which were all perfectly clear and I eventually managed to get a scanned copy of my receipt and code which couldn't of been any clearer. Still get the same email. So I have been speaking to Activision and they are sending me round in circles saying I need to speak to Bungie and I have absolutely had enough now, I think it is disgusting how I pay £80 for a game which should of cost £40 and nobody wants to help me. The way I see it, you guys have robbed £40 from me and nobody wants to help. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by Anidien: 8/24/2015 1:52:21 PM
    I advise staying on top of Activision, as the code redemption page suggests. I also advise contacting Sony, if your code stated it was redeemed, to see if there is something on their end with your account. Unfortunately, if Activision is stating your code is invalid, there is nothing that can be done here in these forums.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon