The CMs job isn't to play the game or even be knowledgeable about it, while it does help, it's not requieed. Their job is akin to that of a pr manager, it essentially has 3 roles : read the forums daily to identify complaints, they ave to evaluate these complaints and try to understand the motivation. Is this thread people complaining for the sake of complaining? Is this the expected reaction for any change in the game? Then they have to translate the post to weed out trolls and focus on the good feedback from all sides of the issue to prepare a summary to deliver to the devs. after all, issues happen frequently in large gamex, sometimes it's a tiny bug that slipped by bug gesting, it happens.then hardest part of the CM’s job: communicating the developer’s response back to the community in a way that doesn’t cause more problems. In all honesty they don't have much control over the game, that's up to the devs. Not just anyone can be a CM, it's a hard and demanding job and most of the time, they're just casual players, who're not required to play the game alot. Just enough to know it. tl;dr Deej has a hard job, doesn't involve having to get the emblem or raid if he doesn't want to.