JavaScript is required to use Bungie.net

Help

Help us help you.
7/6/2015 8:27:01 AM
6

Constant disconnecting from xbox live and network errors

Im constantly getting network errors (caterpiller and the like) as well as getting disconnected from xbox live. It sometimes wont happen for a few hours and but other times it happens constantly like every 5 minutes. I know its not my cables or console or stuff like that because when im in other locations my connection is stable. The only difference is where Im at right now I have comcast internet and I remember reading something about comcast having connections problems with destiny. Comcast is less than helpful in this case, they suggest fixes that make it worse and never call back to see if anything changed even when they are the ones saying they will call to check the connection issue. Is there a way to make comcast not constantly disconnect my destiny games? its gets really annoying having to spend 2 hours on a mission because my connection wont stay long enough to complete the mission.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Im sure somebody knows about this and whats causing it. I just tried playing for an hour and got disconnected from live 5 times and got kicked off due to network problems 8 times. Twice my xbox locked up on me and I had to pull the power chord to get back on. This is with comcast blast internet 100mpbs down where conversely when im at home with centurylink 7mbps I have a steady connection that I can play for 4-5 hours and not have a single connection problem ever.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon