Lets be honest 20 dollars for cosmetics is a lot of money. Should be 10 dollars.
Anyone who says otherwise is........I don't even know
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I just don't get the justification. $20 is as much as the expansions, TDB or HoW. ALL that content for $20, and they want $20 for..what, 3 shaders, 3 class items, and 3 emotes? If they made it so if you bought the physical collectors edition, and that the game would recognize you're a founder player to give the VIP rewards, i'd be fine with that.