We as a community, deserve some kind of statement and apology, directly from Luke Smith.
The entire situation with The Taken King has gone far beyond the ridiculous pricing issue. Now it's become a matter of principle. I don't know if it will accomplish anything, but I think it would be a pretty damn good start.
UPDATE: As of this week's Weekly Update, Luke Smith has publicly apologized. He has acknowledged that he said things he shouldn't have, and Bungie is planning on making things right with The Taken King.
I think this was a very good thing to do and it will help the entire community start the healing process. I just hope that Bungie keeps to their word.
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Formal apology is not needed. Actions speak louder than words. I'm sure they will try to fix this and by their action show that they are sorry. That's what community wanted right?