There's nothing wrong with people being upset, but we need to be realistic that video games are big business and that people do say some really stupid things that they shouldn't.
Bungie has a lot of egg on its face right now and they will have to put a whole lot of work into winning their fans back.
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I agree, but at the time of this post there's been no word on what they intend to do. I'm for civil discussion, but I feel their stance on their veteran's offerings coupled with Luke's comments is pretty messed up. Are there more debs like him out there? Sure, but to my knowledge they're keeping their attitude to themselves. Besides, just because he's not alone doesn't make it anymore acceptable. Have I ever screwed up. Believe it. Got called out on it too. It's called accountability, and if we want them to see us as something other than brainless chimps throwing money at a screen, we have to hold them accountable, and show them how much we appreciate their attitude toward their community.