You maybe seeing this as a general consensus, but 11 really is too young to be playing online games like this... But seeing as we cannot and will not control how you and yours handle your own business, I would recommend helping your little brother find a group of players who will not be utter asshats and if possible are a little closer to his age. This will ensure that he has a positive experience and won't have to deal with scum again... But please report the bastard and hopefully the other asshats of destiny will take notice and not be asshats anymore... Have a good day... :)